Privacy Policy

1. Introduction

Ray Electrical Ltd is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your information.

2. Information Collection

We collect personal information such as name, address, email, and phone number when you book our services or contact us. We also collect technical data such as IP addresses and browser types via cookies on our website.

3. Use of Information

Personal information is used to provide and improve our services, process payments, and communicate with you. Technical data helps us analyze website traffic and improve user experience.

4. Information Sharing

We do not sell or share your personal information with third parties except for service providers who assist in our operations, such as payment processors. These parties are obligated to keep your information confidential.

5. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to the processing of your data and request data portability. To exercise these rights, contact us at info@rayelectricalltd.co.uk.

7. Cookies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences. You can disable cookies through your browser settings, but this may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete it.

10. Changes to This Policy

Ray Electrical Ltd may update this privacy policy from time to time. Changes will be posted on our website, and we encourage you to review the policy periodically.

11. Contact Information

For any questions regarding this privacy policy, please contact us at:

• Telephone: 02036338088
• Email: info@rayelectricalltd.co.uk
• Address: Flat 18 Mountaire Court, Highfield Avenue, London, NW9 0QA